Daniel D’Cruz Customer success. Digital strategy. Sales growth.
I specialize in retention, client management, and digital solutions. With experience across sales, social media marketing, and financial operations, I help organizations strengthen customer relationships, streamline processes, and achieve measurable results.
Getting Started
GLINT
FAILURE IS THE CONDIMENT THAT GIVES SUCCESS
I’m Daniel D’Cruz, currently based in Florida, with a professional background spanning customer retention, inbound sales, social media coordination, and finance operations. Over the years, I’ve worked with international companies including Sears Home Services, Ernst & Young, and Salsoft Technologies, honing my ability to bridge business needs with practical solutions. I thrive in team-oriented environments that encourage professional growth, innovation, and value creation.
EXPERIENCE AND SKILL
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Retention & Recovery Specialist
As a Retention & Recovery Specialist at Sears Home Services, I manage payment adjustments, renew customer subscriptions, update accounts, and handle cancellations and refunds—ensuring smooth transactions and customer satisfaction.
Inbound Sales Representative
As an Inbound Sales Representative at Sears Home Services, I manage protection agreement renewals, upsells, and new sign-ups while processing home warranties and ensuring member support with timely resolutions.
Sales Representative / Cashier
As a Sales Representative at VIP Smoke Shop, I was responsible for sales, upselling, and overall business development. My role included managing inventory forecasting, tracking stock levels, and ensuring timely product availability.
SERVICES AND SOLUTIONS
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Sales & Customer Retention
Helping businesses boost client loyalty, reduce churn, and increase revenue.
Digital Marketing & Social Media
Strategizing campaigns, content, and management for impactful online presence.
Project & Operations Management
Ensuring seamless workflows, efficiency, and long-term growth.
LASTET WORKING PROJECT
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CLIENTS TO SAYS
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Daniel D’Cruz is a great and super-professional service provider, which brought new technologes, new methodology, and a fresh perspective to our project
Jack Metiyo Shina
Daniel D’Cruz is a great and super-professional service provider, which brought new technologes, new methodology, and a fresh perspective to our project
Jack Metiyo Shina
Daniel D’Cruz is a great and super-professional service provider, which brought new technologes, new methodology, and a fresh perspective to our project
Jack Metiyo Shina
Daniel D’Cruz is a great and super-professional service provider, which brought new technologes, new methodology, and a fresh perspective to our project
Jack Metiyo Shina
Daniel D’Cruz is a great and super-professional service provider, which brought new technologes, new methodology, and a fresh perspective to our project
Jack Metiyo Shina
LATEST NEWS & BLOGS
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